FREQUENTLY ASKED QUESTIONS (FAQ)

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 Write us from Instagram or Facebook (@shopy-vanity)

Send us an email with your details and one of our advisors will contact you immediately.

Our means of payment available in our online shop are authorized by STRIPE, you can pay by MasterCard , American Express, Visa, Diners Club, more information in https://stripe.com/au/about

To pay by credit card you must:

Select the means of payment you wish to use and complete the information requested, such as card number, expiry date, security number, etc.

 Once you have completed these details, click on “Pay” and the payment will be complete, pending confirmation of the card used. You will be able to check the status of your purchase from My Purchases and we will also send you an email regularly indicating the status of your order.

 

Of course, this platform offers the user added value such as flexibility, customising payment experiences, allowing multiple payment methods to be added in a single integration, providing more affordable rates and a secure payment experience as all data is encrypted with high security standards.

Promotional codes are discount codes that when validated generate a discount. each promotional code can be associated with another type of discount. if you have a promotional code, enter it before finishing the purchase, on the left side of the screen. the discount will be applied to the corresponding value. if you have any questions about the use of the promotional code, send us an email at support @shopy-vanity.com indicating “consult promotional codes” in the subject.

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